Returns & Exchanges
At Nestasia, we want you to love your home as much as we do, which is why we offer a hassle-free 7-day return policy for all unused products in their original packaging. If your order arrives damaged or incorrect, we are committed to making it right with a swift replacement or refund.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'My Orders' section to select the items you wish to return within 7 days of delivery.
- 2.Quality Inspection
Ensure the items are unused, unwashed, and have all original tags and packaging intact for a successful pickup.
- 3.Reverse Pickup
Once approved, our courier partner will arrive at your doorstep within 48-72 hours to collect the return package.
- 4.Refund Processing
After the product reaches our warehouse and passes quality checks, your refund will be processed to the original payment method or as store credit within 5-7 business days.